Our building project is making strident progress, although there have been some problems along the way. The company hired to install a hardwood floor in the fellowship room ran out of one kind of wood and used a noticeably different kind for the remaining third. When called to task for it, they answered lamely, “Oh, you didn’t say you wanted us to do a good job.” (!!) A 10% discount was negotiated, and we’ll have to learn to live with the floor, as they weren’t willing to tear it up and replace it without being sued—and that’s a place we won’t go. To people in the building trade, the difference in the wood sticks out like a sore thumb, but many laypeople don’t notice unless it’s pointed out.
Renae Thompson, Germany